Degraded Performance with the SearchAssist Platform on the US Instance

Incident Report for Kore.ai Inc

Resolved

This incident has been resolved.

Posted Nov 11, 2024 - 21:17 IST

Monitoring

Services have been restored, and we are actively monitoring system Behavior.

Posted Nov 11, 2024 - 21:14 IST

Update

We are continuing to investigate the issue.

Posted Nov 11, 2024 - 21:10 IST

Update

We are continuing to investigate the issue.

Posted Nov 11, 2024 - 20:50 IST

Investigating

We are currently investigating the issue.

Posted Nov 11, 2024 - 20:36 IST

This incident affected: SearchAssist - USA (Web Crawler, Application Service, Search Service).