Investigating: Dutch-language bot requests failing in DE Region

Incident Report for Kore.ai Inc

Resolved

The issue has been resolved around 1:52 PM IST hours.

Posted Oct 22, 2026 - 15:41 IST

Monitoring

The issue has been resolved and we are monitoring the progress

Posted Oct 22, 2026 - 14:00 IST

Identified

Following the DE region release of XO/UXO Platform Version 10.30.1/11.29.1, the Dutch Language Bots are returning errors. We identified the issue and working on resolving it.

Posted Oct 22, 2026 - 13:47 IST

This incident affected: Region - Europe (Frankfurt) (Bot Uptime).